www. Ross Kahn .com
PERSONAL DETAILS
Name Ross Kahn
Phone +1 (973) 896-1059
Email rosstkahn@gmail.com
LinkedIn rosstkahn
Location Madison, WI - Remote (USA)
EDUCATION
University Rochester Institute of Technology
Graduated B.S., May 2014
GPA 3.6 Magna Cum Laude
Major Software Engineering (Usability)
Minors Psychology, Game Design
EXPERIENCE
Panorama Education
May 2022 - Present
Lead Software Engineer
  • Technical & Architectural Leadership: I've progressed from Project Tech Lead to cross-squad Theme Lead to trusted org-wide technical advisor over a multi-year reporting platform initiative. I'm now a go-to resource for architecture, debugging, and design direction on our core product platform, working alongside our zone engineering lead.
  • AI Product Development: I designed and shipped an AI-powered feature that summarizes complex, unstructured survey response data, surfacing the most actionable insights for users and letting them drill into supporting detail on demand.
  • AI-Driven System Stabilization: I used AI extensively to diagnose and resolve a chronic, stateful third-party integration that was causing recurring stability and performance incidents, eliminating recurring production incidents. I was recognized by engineering leadership for innovative use of AI in this work.
  • Architectural Decision-Making: I led the technical direction for a major analytics initiative under significant uncertainty, choosing and building toward a new analytics engine over a higher-risk legacy approach, in close partnership with subject-matter experts.
  • Project & Theme Leadership: I led planning, technical sequencing, and delivery of multiple high-profile, cross-squad reporting initiatives from early ambiguity through successful pilot launch, including one of the organization's first major analytics features to reach production.
  • Engineering Enablement & Documentation: I authored widely-adopted technical playbooks and runbooks — tech-lead onboarding, incident/rollback procedures, engineering environment setup, and LLM usage guides — that shortened ramp-up time and reduced repeat troubleshooting across the department.
  • Cross-Team Collaboration: I founded recurring cross-squad technical forums that broke down silos between previously siloed teams, reducing duplicated engineering effort and improving delivery alignment on a shared, multi-quarter initiative.
  • Mentorship: I onboard new engineers and coach peers toward more surgical solutions in complex, self-authored systems rather than taking the work over.
  • DEI+B Leadership: I founded the company's first faith-based affinity community and co-presented on religious diversity in the workplace, and remain an ongoing contributor to broader DEI+B initiatives within engineering.
Epic Systems
June 2014 - May 2022
Senior Software Engineer
  • Full Stack Developer: Proficient in front-end, back-end, and configuration development, adeptly overseeing the complete development lifecycle. Skilled in requirements gathering, designing, developing, testing, maintenance, ensuring code style, optimizing performance, fortifying security measures, and meticulously documenting technical specifications.
  • Usability Expert: I provided usability education, conducted design reviews, facilitated studies, and offered expertise on user experience interactions within the system.
  • Domain leader: Spearheaded numerous successful large-scale projects focused on patient safety, demonstrating exceptional leadership in orchestrating multi-team collaboration and delivering robust solutions. I effectively communicate project status both internally and to customers, triage issues, coordinate development efforts, and organize the future vision of the modules that I work on.
Insight Lab
February 2013 - August 2013
Assistant Director
  • Developer: re-engineered, maintained, and enhanced SET (science educational technology) software projects.
  • Innovator: designed and developed staff management web app after identifying areas to improve.
  • Manager: managed and led lab employees according to the Director's vision.
Goodrich ISR
March 2012 - August 2012
Software Engineering Co-op
  • Mission Critical: developed high quality software for national-defense.
  • Trustworthy: approved background check. Awarded company-wide for knowledge of security procedures during a federal audit.
CERTIFICATIONS
CAPM Certified Associate in Project Management from PMI
SKILLS
Code
  • TypeScript, JavaScript
  • Ruby, Rails
  • Vue 3, Ember, Angular
  • C#, Java, Python
  • HTML, CSS, Sass
  • SQL & No-SQL DBMS
AI / LLM
  • AI-powered feature development
  • Prompt engineering
  • LLM-assisted development (Claude Code, Cursor, Copilot)
  • Multi-model evaluation & selection
  • Unstructured data summarization
  • LLM usage documentation & enablement
Other
  • Systems architecture
  • Qlik, Malloy
  • Cross-team technical leadership
  • Architectural decision-making
  • Technical mentorship
  • Source control (Git)
  • Agile methodologies
  • Code review
  • Full stack development
  • Diagnostic tooling & observability
  • Cross-team coordination
  • DEI+B initiatives